Durham, NC (March 13, 2025) — ARIS is partnering with ProcessMaker to use its task mining solution, helping organizations remove process blindspots as they optimize operations and increase automation of key processes.
According to McKinsey, 51% of work tasks are still manual and expected to be automated by AI in the future. Most companies have less than 10% visibility into their processes due to hidden manual work, creating significant challenges for organizations seeking to optimize operations.
The new partnership addresses this critical issue by combining ARIS’s Process Mining with ProcessMaker’s industry-leading Task Mining capabilities to create a comprehensive solution that captures both system-tracked and manual elements of end-to-end processes.
Key Capabilities of the combined ProcessMaker – ARIS solution
- Full Process Visibility: Gain comprehensive visibility and drive continuous improvement across entire processes.
- Task Discovery & Analysis: Enhance understanding of actual work practices, optimize resource utilization, and uncover automation opportunities by analyzing manual tasks.
- Business Application Discovery: Get a complete view of digital tool usage within the enterprise, optimize software licenses, reduce costs, and improve productivity by identifying underused applications.
This partnership addresses a critical problem identified by Gartner analysts: “Process mining and task mining have different scopes but are both well equipped with the necessary capabilities to deliver on their specific use cases… When applied as complementary disciplines, they provide very accurate insights into the operations of any organization.”
The joint efforts will help organizations identify inefficiencies in their processes that were previously difficult to detect. For example, organizations with 20% or more of their processes happening manually outside of trackable systems can now gain visibility into these areas, reducing time and costs wasted.
This winning combination of technologies is applicable across a wide range of industries and use cases because every organization needs visibility in their workflows and processes.
